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Patient Portals

Manage your health and stay connected with your Beacon healthcare team through your patient portal. This secure, online source gives you 24/7 access to your medical records so you can stay informed, connected and in control of your health—anytime, anywhere.

Log in to your patient portal

MyBeacon Patient Portal

MyBeacon is Beacon Health System’s active patient portal for current and future care, results, and secure digital communication.

Use MyBeacon to:

View new test results and visit summaries
Send secure messages to your care team
Request prescription refills
Manage appointments (where available)
Access your health record across Beacon hospitals and clinics
Access information from recent or upcoming visits

MyBeacon Portal

Michigan Patients: What Changed and What to Expect

Beacon Health System has expanded to include hospitals and clinics in Michigan. To support this, Beacon now uses one active patient portal: MyBeacon.

What changed

MyBeacon is now used for all new visits, test results, messages, and follow-up care.
Older portals are no longer updated.

What to expect

New information will appear only in MyBeacon.
You will need to create a MyBeacon account, even if you used a different portal in the past.
MyBeacon is used for secure digital messaging with your care team.

Legacy Patient Portals (View-Only)

The portals below are available only to view historical medical records from before these locations transitioned to MyBeacon.

Use these portals only if you need to view records from care received before Beacon transitioned to MyBeacon.

These portals:

Do not update with new information
Do not support messaging, refills, or scheduling

Legacy Portal Access

Which Portal Should I Use?

Use MyBeacon if you want to:

View new test results
Message your care team
Manage medications or appointments

Use a legacy portal only if you need:

To access older records from before Beacon’s system transition

Convenient and secure access to your health records

For Medical Records assistance with the MyBeacon patient portal, please call 574.647.7430 or email releaseofinformation@beaconhealthsystem.org with the following: “I need to request a copy of my medical records.”

If you are a patient at Beacon Kalamazoo, Beacon Allegan, Beacon Dowagiac, or Beacon Plainwell, request access to your medical records using our online portal.

For doctor’s office medical records associated with these hospitals, please contact the clinic directly for further instructions.

Your health information’s privacy and security are our top priority. Learn more about your rights and responsibilities as a patient.

Your health, on the go

Download the MyBeacon app for Android or iPhone to book appointments, refill prescriptions, pay bills, and more.

NEW! MyBeacon is now available in Spanish. Choose your language when you sign in or in the dropdown menu under your name within your portal account.

MyBeacon puts your health at your fingertips

Secure messaging: Contact your Beacon provider’s office directly.
Schedule and view appointments: Quickly book your appointments with prefilled personal information and view a list of your upcoming appointments across Beacon offices.
Medication management: Request refills for your current medications.
Test results and reports: Access lab results, imaging/radiology reports, pathology and microbiology reports as soon as they’re available. There may be times when you see results before your doctor has had a chance to review them. Your doctor will call you about test results that need follow up, usually within two to three business days.
View, download and share health records: Review your immunization and hospital visit records and known allergies. Download your records for easy coordination with healthcare providers.

Getting Started with MyBeacon

Visit our Self-Enrollment page.
To create a MyBeacon account online, you will need:

Your first and last name
Your date of birth
A mobile phone number or email address currently on file with Beacon
A current or upcoming appointment with a Beacon provider

Sign up with help from our staff

Beacon staff can send you an invitation to enroll, even if you do not currently have an appointment scheduled.
You can request an email invitation at your next visit or by calling your Beacon provider’s office.

After your appointment

Visit documentation, test results, and other visit-related information will appear in MyBeacon within a few days of your appointment, in most cases.
Secure messaging and prescription refill features become available after your appointment has occurred.

Need Help?

Our team can help with MyBeacon access and questions, including:

Sending a portal invitation if you do not have an upcoming appointment or do not have (or prefer not to use) a mobile number to self-enroll
Providing a copy of your health record
Answering questions about the MyBeacon patient portal or managing proxy access

Call: 574.647.7430

Email: releaseofinformation@beaconhealthsystem.org

Requesting MyBeacon access for a family member or child’s account

For children, giving access to an adult to view their MyBeacon account is called giving “proxy” access. A person with this access is able to view the MyBeacon medical record for the patient, including test results and doctor’s notes.

Ready to request access? Choose the scenario that best describes your request. I need MyBeacon access for:

Myself

You’ll need to provide:

First name
Last name
Date of birth
Phone number

A child aged 0-13 years old

Patients between the ages of 0–13 cannot create their own MyBeacon account, so an adult (parent, guardian, etc.) needs to request proxy access to the child’s records. This adult would then be granted full medical records access. (Due to legal and privacy regulations, foster parents are not granted access to a foster child’s patient portal.)

To request access, review and complete the consent form. Access will be provided within 24-48 hours (about 2 days) and the adult will receive a welcome email when it is ready.

If you have a MyBeacon account of your own, we suggest you use your existing portal email address so you can access the proxy account from your login.
If you are a Beacon patient but don’t yet have a portal account, we suggest setting your personal portal account up first before requesting proxy access to your child’s account.
If you don’t have a MyBeacon account, you can still receive proxy access to your child’s account.

A child aged 14-17 years old

Individuals between the ages of 14–17 cannot create their own MyBeacon account.

State laws give minors the right to seek care on their own for some important health conditions. Minors also have the right to limit access to conversations they have with doctors about sensitive health-related topics. Minors might not talk about these topics if they think information could be shared.

Beacon Health System protects the privacy of all patients, including minors. Sometimes, minors have concerns they want to or are legally able to talk about privately and/or independently with their healthcare providers. Beacon has a policy to allow for these unique situations according to state laws.

Because of these rights, access to MyBeacon for teens aged 14-17 can only be granted at your Beacon Medical Group office or Health Information Management office at any Beacon hospital. Both a parent and the teen must be physically present to discuss this access with Beacon staff, agree to it and sign the consent form for access: Patient Portal Consent (Age 14-17) Form (English) or (Spanish). This form cannot be completed and submitted online.

More information about proxy access for this age group:

If granted, proxy access for teens aged 14-17 grants full medical records access, including results and notes to the parent/guardian.
When medically necessary, a doctor may use their clinical judgment to disclose health information about a minor to a parent or guardian to prevent a serious and imminent threat to the health or safety of a minor or another person.
This proxy access expires on the teen’s 18th birthday.
The teen may revoke the parent’s access at any time and the parent may waive their right to access at any time.
Indiana and Michigan state laws permit minors to seek treatment without parental consent for:

Testing and treatment for sexually transmitted infections.
Testing and treatment for pregnancy and the prevention of pregnancy in certain situations.
Drug and alcohol treatment.

Another adult

Patients 18+ may grant another adult proxy access using the required form below. Proxy access means that the other person would have access to the patient’s full medical records. This access does not expire but may be revoked by the patient at any time.

To add a proxy to your MyBeacon account, review and complete the consent form. Access will be provided within 24-48 hours (about 2 days) and you will receive a welcome email when it is ready.

If you have a MyBeacon account of your own, we suggest using your existing portal email address so that you can access the account from your login.

If you are a Beacon patient but don’t yet have a portal account, we suggest setting your account up first before requesting proxy access.

If you don’t have a MyBeacon account, you can still receive proxy access.

Revoking others’ access to MyBeacon

Some office visits may be for very sensitive issues. We cannot stop specific test results from showing on MyBeacon. This includes tests for pregnancy or sexually transmitted infections.

You can ask your doctor not to post certain information in your notes to MyBeacon, but you cannot restrict results from posting to your portal. Talk to your doctor about concerns about your information in MyBeacon.

You have the right to take away MyBeacon access from anyone you gave it to. We can help you remove someone from your MyBeacon account if you need assistance. You will use a form available from our medical records office, your doctor’s office or by completing and returning the Patient Portal Revocation Form (English) or (Spanish) to releaseofinformation@beaconhealthsystem.org.