Thank you for choosing Beacon Health System for your care. We understand how overwhelming it can be to deal with health issues as well as the cost of paying for services and insurance questions. We want to make the process as easy and worry-free as possible for everyone. We’re here if you need help understanding your bill, navigating insurance questions, or need assistance through HELP Financial.
Choose the appropriate payment portal below to pay your bill online.
If you have questions about your bill, please call 574-256-9824 or 833-317-0625, Monday – Thursday: 8 a.m. – 8 p.m. (Eastern). Email questions to: billing@beaconhealthsystem.org
For Beacon Kalamazoo, Dowagiac, and Plainwell, if you have questions about your bill please call 877-563-9518. For Beacon Allegan, if you have questions about your bill please call 844-930-0458.
At Beacon Health System, we are dedicated to making health care services accessible to all of our patients. You may be eligible for financial assistance under the terms and conditions we provide.
Patients can learn more about their financial assistance options by calling 574-647-7167
Questions? Call 574-647-6647
Questions? Call 877-563-9518
Beacon Kalamazoo Financial Assistance Application Form
Questions? Call 844-930-0458
Yes — Please call 833-317-0625
Beacon Medical Group, Community Hospital of Bremen, Elkhart General Hospital, Three Rivers Health and Memorial Hospital
Available Monday – Thursday: 8 a.m. – 8 p.m. and Friday: 8 a.m. – 6 p.m. (Eastern)
Beacon Kalamazoo
For billing questions or payment over the phone, call 877-563-9518.
Beacon Allegan
For billing questions or payment over the phone, call 844-930-0458.
You can mail payment to:
Beacon Health System
PO BOX 772999
Detroit, MI 48277-2999
Yes, you can use your credit card or Apple Pay or Google Pay at many of our locations (please ask to confirm if your office accepts payment with this method). You may also opt to save your card on file with us.
Community Hospital of Bremen
Payments can be made in person at the Main Information Desk or at the ER Registration Desk.
Elkhart General Hospital
Payments may be made in person at the Elkhart General cashier’s office from 8:00 am to 1:00 pm and 1:30 pm to 4:00 pm, Monday through Friday. The cashier’s office is located on the first floor near the Arcade entrance.
Memorial Hospital of South Bend
Payments may be made in person at the Memorial Hospital cashier’s office from 8:00 am to 1:00 pm and 1:30 pm to 4:00 pm, Monday through Friday. The cashier’s office is located on the first floor next to the Cottage Place Gift Shop.
Three Rivers Health
Payments can be made in person at the payment window or front registration desk from 8:30 am to 5:00 pm, Monday through Friday.
Beacon Kalamazoo
Payments can be made in person. Please go to the front desk for assistance.
Beacon Allegan
Payments can be made in person. Please go to the front desk for assistance.
Beacon Health System offers 0% APR payment plans through HELP Financial. For more information and online enrollment. If you have questions or want to speak to a representative about enrollment, call 833-317-0625 or 574-256-9824.
Enroll Online
If you already have a HELP Plan and want to manage your account and/or make a payment, log in to the portal below.
HELP Pay Portal
Beacon Health System is committed to caring for our patients’ health and well-being, including their financial needs. Beyond providing compassionate, high-quality care, we are committed to transparency that is meaningful to our patients so they can make informed healthcare choices.
If you receive services provided by specialty physicians who are not employed by Beacon or who work on a contract basis with Beacon, you will receive separate bills from those physicians’ practices. Examples include radiology and emergency department physicians as well as non-Beacon Medical Group surgeons. Billing for these physicians’ services is managed separately by their practices. Bills from Beacon will not include the charges for these specific specialty physicians.
Beacon Health System is part of an Accountable Care Organization (ACO). We’ve teamed up with other
doctors, hospitals, and health care providers to make sure you get the best care.
Required copays, coinsurance or deductible amounts will be collected in advance of appointments for some medical services. Out-of-pocket payment amounts due are determined by patients' health plans. Patients who have Medicaid coverage or who are prequalified for financial assistance will not have an out-of-pocket amount due.
Our financial counselors are here to help, including providing information about a zero-interest payment plan and financial assistance. Call 574-647-7167.
Patients at Beacon Kalamazoo, Dowagiac, and Plainwell can contact 877-563-9518.
Patients at Beacon Allegan can contact 844-930-0458.
Although every effort is made to ensure estimates are as accurate as possible, there will be instances where the patient will owe Beacon an amount that differs from the amount presented on the estimate.
Patients who overpay at the time of service will be issued a refund once their claim is finalized and paid through their insurance plan. The timing of this refund will vary depending on how quickly the claim finalizes through the patient’s insurance company and could be issued anywhere from several weeks to several months after the patient’s visit.
If the patient owes Beacon for a separate, previous service, any overpayment amount will be applied to that service before a refund is issued.
