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Beacon Connected Care Scheduled Visits

Your Beacon provider may decide that an online visit is best for your care.

Get Started

Important steps before your visit

If you are new to Connected Care, you need to set up an account using the email address you provided when scheduling your appointment. Please go to beaconconnectedcare.org and sign up.


If you are using a computer:

At least 15 minutes before your visit

  1. Go to a quiet place with good lighting in your home.
  2. Go to beaconconnectedcare.org on your computer and log in.
    • Click on the “Test My Computer” button near the top of the page.
    • Follow the prompts to download the video software and to test your computer’s audio and video.
  3. Click on the calendar icon at the top right of the screen and follow the prompts to begin your visit. For technical support call (855) 667-9719.

If you are using a smartphone or a tablet:

At least 15 minutes before your visit

  1. Go to a quiet place with good lighting in your home.
  2. Download the app in the Apple App Store or Google Play Store if you haven’t already.
  3. Open the Beacon Connected Care app on your smartphone or tablet and log in.
  4. Tap on the calendar icon at the bottom of the screen and follow the prompts to begin your visit. For technical support call (855) 667-9719.

Download these instructions