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Memorial Epworth Center awarded Cigna Center of Excellence designation

SOUTH BEND, Indiana – Cigna has recognized Memorial Epworth Center as a Center of Excellence for Adult Mental Health.

With a wide range of behavioral health and substance use hospital and residential treatment locations across the country, the Cigna Centers of Excellence program helps customers identify the most appropriate care. Memorial Epworth has received the designation in recognition of quality care and cost efficiency.

“It is an honor to receive this incredible recognition,” said Elizabeth Saillant, Director of Psychiatric Services at Beacon Health System. “We are thankful to our associates for their dedication to patient care. Their hard work to ensure timely, and appropriate follow-up provides meaningful impact, decreasing the need for readmission.”

The Cigna Centers of Excellence program evaluates patient outcomes and cost data for network-participating providers. Facilities can receive a score of up to three stars for patient outcomes and three stars for cost efficiency. If a facility attains at least five stars, it is designated as a Cigna Center of Excellence.

“One of the best ways we can help customers access simple, affordable, and predictable health care is by working with providers to ensure the care they are delivering is high quality, and the Cigna Center of Excellence designation is an honor that only those top providers can earn,” said Dr. Doug Nemecek, Chief Medical Officer, Cigna Behavioral Health, Inc. “By interacting with behavioral health providers who have earned this distinction, customers can trust that they are in good hands.”

The program is designed to meet the growing demand of customers for quality and cost information that can help them make informed choices about where to seek care. Patient outcomes and cost-efficiency metrics are based on Cigna methodology, which uses nationally recognized standards that include national accreditation, total number of annual admissions, readmission rates, total cost per episode, seven-day ambulatory follow-up and discharge to a network-participating provider.

About Benjamin Dashley