Online Urgent Care

See a doctor fast — feel better soon!

With Beacon Connected Care, you’ll receive live, expert health care through your smart phone, tablet or computer. Using a mobile app or a desktop connection, you can have a real-time video visit with a doctor for minor health care issues from your home, office or anywhere!

Beacon Online Urgent Care is:

  • A good option for minor health concerns, including: allergies, fever, rash, stomach flu, sinus infection, pink eye and headaches, for example
  • Private, secure, 24/7/365 access to board-certified physicians
  • Convenient, with e-prescriptions sent to the pharmacy of your choice, if needed

Choose Beacon Connected Care when…

  • You should probably see a doctor, but can’t fit it into your schedule
  • Your doctor’s office is closed
  • You feel too sick to drive
  • You have children at home and don’t want to bring them with you

Download the App to Your Mobile Device

Apple Store

Google Play Store


Frequently Asked Questions

What is Beacon Online Urgent Care?

Beacon Online Urgent Care is a private, secure, fast and easy way to see a doctor, 24/7/365. You and your family can have a video visit for minor health care issues — from your home, office or anywhere! You can use your smartphone, tablet or computer for the visits.

What are some reasons to use Beacon Online Urgent Care?

  • You should probably see a doctor, but can’t fit it into your schedule
  • Your doctor’s office is closed
  • You feel too sick to drive
  • You have children at home and don’t want to bring them with you
  • It’s difficult for you to get to a doctor’s appointment
  • You’re on business travel and stuck in a hotel room

What kinds of conditions can be treated with Beacon Online Urgent Care?

Common minor health issues that the doctors can treat include: Allergies, fever, rash, stomach flu, sinus infection, pink eye and headaches, for example.

Beacon Online Urgent Care is not for emergency medical problems. If it’s an emergency, please call 9-1-1 or go to your closest emergency room.

Who are the doctors performing the video visits through Beacon Online Urgent Care?

Beacon Health System has extended our provider and urgent care network by partnering with the Online Care Group, the nation’s first and largest primary care group devoted to telehealth. The physicians are U.S. board-certified doctors with an average of 15 years of experience and are licensed to practice medicine in Indiana and Michigan (and most other states). You’ll be able to read each doctor’s profile to learn about his or her education and experience before beginning a visit. All of our providers are certified and credentialed according to National Committee for Quality Assurance (NCQA) standards.

What about prescriptions?

If your diagnosis warrants a prescription, your Beacon Online Urgent Care doctor will send it to a Beacon Pharmacy or your pharmacy of choice. Certain medications, including controlled substances (for example narcotics, ADHD medications and strong pain medicines), cannot be prescribed via a telehealth visit.

How much will an urgent care video visit with a doctor cost?

Some insurance companies cover telehealth sessions like a regular office visit. If your insurance company doesn’t currently cover telehealth, you can still use the service for $59 per visit.

How long does it take?

Once you’ve logged in and registered, it takes just a few minutes before you begin your video visit with a doctor. A typical visit lasts about 10 minutes.

Can my child visit with a doctor?

Yes. Beacon Online Urgent Care can be used for children starting at age 3 1/2 months and up. When you create your profile and select a doctor, you’ll indicate whether the visit is for yourself or your child. At that point you’ll provide your child’s information. When the visit is for your child, please remember to choose a family physician or pediatrician.

Do my children over the age of 18 have to have their own account?

Yes. Children over the age of 18 cannot be added as a dependent under their parent’s account.

Is Beacon Online Urgent Care available now?

Yes. Beacon Online Urgent Care is now available. There are two convenient ways to sign up and connect with a doctor:

(1) Download the Beacon Connected Care app for your iOS or Android mobile device, or
(2) Visit the Beacon Connected Care website