Information for Patients

Emergency and After Hours

For medical problems after regular office hours, please call your physician’s regular office number and you will be forwarded to the appropriate answering service. IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY OR NEED URGENT MEDICAL ADVICE, DIAL 911 OR GO TO THE NEAREST EMERGENCY ROOM.

What to Bring to Your First Appointment

  • Your insurance card and driver’s license
  • Physician referral forms (if required by insurance)
  • Prescriptions or over-the-counter medications you currently take
  • Pertinent information about your medical and surgical history
  • Any recent X-rays or relevant medical records you may have

What is HIPAA?

HIPAA (Health Information Privacy and Accountability Act) is a federally mandated patient privacy law that states we are not allowed to discuss any of your medical care with anyone but you. If you would like us to be able to speak to friends or family members about your health care, you will need to fill out a special form — which may either be included in your patient packet or available upon request — indicating your permission to do so. You may indicate on the form that you want us to discuss only certain parts of your care with your friends or family members. By law, this form must be filled out each year.

Appointment Policy

We try our best to stay on schedule; however, emergencies sometimes arise. If we are seriously delayed, we will try to notify you prior to your appointment. If you are unable to keep your appointment or are going to be late, please call the office as soon as possible. This will allow us to better serve all our patients.

Educational Materials

We feel it is important for patients and their families to understand as much as possible about their treatment. We have a variety of health-related pamphlets for you to take home.

Fees

Fees are determined by the time spent and vary with the severity and complexity of your medical problem. Please feel free to ask any questions you might have concerning fees.

Billing

Payment/co-payments are due at the time of your office visit. You may pay by cash, check or credit card and, if necessary, we can arrange a payment plan. For questions regarding your bill, please call:

Insurance

If you have insurance we will file your claim for you. Please be sure to have your current insurance card available. If we are a participating provider for your insurance, you will be responsible for your co-pay, deductible or percentage, at the time of your office visit. If we are not a participating provider, or you do not have insurance, payment is expected in full at the time of service.

Please visit our Insurance page for detailed information about the insurance plans accepted at Beacon Medical Group.

Driving Directions to Practice Locations

As a courtesy to our patients and visitors, Beacon Medical Group links practice locations to a driving directions service provided by Google Maps. Beacon Medical Group cannot guarantee the accuracy or reliability of information provided by a third party. Please verify directions by calling your caregiver’s office prior to your appointment.