Information about Nondiscrimination and Accessibility to Quality Health Care

Discrimination is Against the Law

Beacon Health System complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sexual identity. Beacon Health System does not exclude people or treat them differently because of race, color, national origin, age, disability, or sexual identity.

Beacon Health System

Provides free aids and services to people with disabilities to communicate effectively, such as:

  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)

Provides free language services to people whose primary language is not English, such as:

  • Qualified interpreters
  • Information written in other languages

If you need these services, contact  your care provider and request communication assistance.

If you believe that Beacon Health System has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sexual identity, you can file a grievance with: Terri Skaggs, Coordinator, 615 N. Michigan Street, South Bend, IN 46601, Phone: 574-647-2188, Fax: 574-647-6635, tskaggs@nullbeaconhealthsystem.org

Hearing Impaired or Users of TTY may dial “Relay Indiana” at 711 or 800-743-3333. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Terri Skaggs is available to help you.

You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf  or by mail or phone at:

U.S. Department of Health and Human Services 200 Independence Avenue, SW

Room 509F, HHH Building Washington, D.C. 20201

Phone: 1.800.368.1019 or 800.537.7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.