Patient and Visitor Information
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Patients & Visitors

Welcome to Beacon Health System. We are here to support you as a patient or visitor. Our goal is to ensure that your stay with us is as comfortable and pleasant as possible.

Patient Portals

Beacon is committed to the values of trust, respect, integrity and compassion. You, our patients and guests, are at the center of all we do.

Planning Your Visit

Primary Care

Family Medicine care offices are here to provide day-to-day care for you and your family.

Visiting Hours & Policies

Hours and rules vary by location. Check the site you plan to visit for details.

Parking & Maps

Find parking maps and directions to all locations. Some sites charge a fee.

Price Estimator Tool

Transparency in pricing is part of our commitment to you. Use our tool for planning your care.

Digital Registration

Make your visit easier by completing registration and check-in details in advance.

Dining Options

Our hospitals provide a variety of dining options from cafeterias to chain restaurant offerings.

Gift Shops

From flowers to cards to unique gifts, visit our hospital gift shops and brighten someone’s day.

Classes and Events

Find classes for childbirth, CPR for newborns, breastfeeding and more at select hospitals.

Ronald McDonald Family Room

Lodging and spaces are available for families of patients of Beacon Children’s Hospital. Learn more.

During Your Stay

Patient Rights & Responsibilites

Learn about your right to quality care and the hospital rules you are responsible for following.

Patient Privacy

Notice of Privacy Practices for Beacon locations are available as PDFs for your review.

Patient Safety & Security

From letting your providers know your medical history to 24/7 security officers, we want you to be safe.

Room Service

Some Beacon hospitals offer room service for between-meal snacks or for a guest tray.

Language Interpreters

Free interpreter services are available to patients and guests who may be limited- or non-English speaking.

Advance Directives

Put your medical care wishes in writing in case you are unable to speak for yourself.

Care Coordination

Assisting with financial concerns, transportation needs, social services and more. Ask us for help.

Hospitalist Program

Board-certified doctors specialize in hospitalized-patient care, working with your primary doctors.

Spiritual Care

Chaplains are available for emotional and spiritual support of patients and families.

Facility Dogs

Trained dogs and their facilitators can motivate and inspire patients. Watch for these canines!

Smoking Policy

Learn more about the smoking policies at our hospitals

After Your Visit

Billing, Insurance & Financial Assistance

Find answers to your questions and learn about our processes and procedures.

Price Transparency

Know what you are paying before you have a procedure done with pricing transparency tools.

Medical Records

Request copies of your medical records by completing a request form.

Beacon Medical Group Missed Appointment Policy

Learn how to cancel an appointment and what to do if you are late.

Share Your Experience

The DAISY Award

We participate in this international program that rewards extraordinary nursing care in our facilities.

The Sunshine Award

Associates throughout the Beacon system can be nominated by peers, patients, physicians and leaders.

Patient Care Concerns

We want to know if you did not receive quality care or felt compromised as a patient.

Reportable Events

Reporting on patient safety is important. Learn about our process and why it matters.

Planning Your Visit

During Your Stay

After Your Stay

Share Your Experience

Locations

Beacon Allegan - Formerly Borgess Allegan Hospital
555 Linn St
Beacon Children's Hospital
615 N Michigan Street
Beacon Dowagiac - Formerly Borgess Lee Hospital
420 West High St
Beacon Granger Hospital
3220 Beacon Parkway

Recent news and inspiring stories

Beacon Health & Fitness Granger harnesses solar power as part of system's environmental commitment
September 12, 2025
Elkhart firefighter honors 9/11 heroes with memorial climb at Beacon Health & Fitness
September 11, 2025
Eye on Health: Beacon Sports Medicine specialists and patient team up on pickleball prevention tips
September 11, 2025
Home Run for Life: Young cancer survivor runs bases after brain surgery at Beacon Children's
September 9, 2025
Related Information

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We encourage patients to request this information at least 7 to 10 days prior to when they are...
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